Safer Gambling at DuffSpin: Your Tools and Free Help

DuffSpin Editorial Team

Treat gambling as paid entertainment with a budget, the way you would a concert ticket, and never as income or a way out of trouble. Below are the controls we can switch on and the organisations that help at no cost.

Controls We Can Set for You

Live chat will arrange any of these, whatever the hour:

  • Deposit limit: a cap on the money you can add to your account
  • Cooling-off: a pause from play for a fixed period
  • Self-exclusion: your account shut temporarily or permanently when a longer stop is needed

GAMSTOP and Us

Our licence does not come from the UK Gambling Commission, and GAMSTOP does not include us. Signing up to GAMSTOP leaves any account with us open, so ask live chat for self-exclusion here too.

Blocking Software

Gamban and similar tools stop gambling websites from opening on your phone, tablet and computer. Adding one alongside any exclusion puts a useful pause between an urge and a deposit.

Warning Signs to Take Seriously

  • Raising deposits to win back what you lost
  • Playing for longer, or spending more, than you set out to
  • Dipping into money meant for rent, bills or food
  • Hiding how much you play from family or friends
  • Feeling irritable or low when you try to stop

If any of these sound familiar, set a limit or take a break today, and talk to one of the services below.

Free, Confidential Help

  • GamCare — 0808 8020 133, the National Gambling Helpline, open around the clock, with online chat too
  • GambleAware — clear information about gambling harm and routes into free treatment
  • Gordon Moody — specialist treatment, including residential programmes, for gambling that has taken hold
  • Gamblers Anonymous — local and online meetings where people support one another to stop

Each service is free, and none of them asks you to wait until things are at their worst.